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#00000080;margin:24px;max-width:420px;padding:40px;position:relative;width:100%;z-index:1}.login-brand{margin-bottom:32px;text-align:center}.login-logo{align-items:center;background:#0000;border-radius:0;box-shadow:none;display:inline-flex;height:90px;justify-content:center;margin-bottom:16px;width:90px}.login-logo svg{color:#fff}.login-brand h1{color:#fff;font-size:22px;font-weight:700;letter-spacing:-.3px}.login-brand p{color:#ffffff80;font-size:13px;margin-top:4px}.login-form{gap:20px}.login-field,.login-form{display:flex;flex-direction:column}.login-field{gap:6px}.login-field label{color:#ffffffb3;font-size:13px;font-weight:500;letter-spacing:.01em}.login-input-wrap{position:relative}.login-input-wrap svg{color:#ffffff4d;left:14px;pointer-events:none;position:absolute;top:50%;transform:translateY(-50%)}.login-input{background:#ffffff12;border:1px solid #ffffff1f;border-radius:var(--radius-md);color:#fff;font-size:14px;padding:12px 14px 12px 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spin{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}.conversation-item.is-pinned{background:linear-gradient(90deg,#4f46e50f,#0000)}.conv-time{color:var(--text-muted);flex-shrink:0;font-size:11px;white-space:nowrap}.conv-mid-row{align-items:center;display:flex;gap:6px;margin-bottom:4px}.conv-number{color:var(--text-muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-status-dot{border-radius:var(--radius-full);flex-shrink:0;height:7px;width:7px}.conv-group-tag{background:var(--surface-2);border-radius:4px;color:var(--text-muted);font-size:11px;padding:1px 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#0000001f;color:#475569;color:var(--text-secondary,#475569);cursor:pointer;display:none;height:26px;justify-content:center;position:absolute;right:8px;top:50%;transform:translateY(-50%);width:26px;z-index:2}.conversation-item:hover .conv-menu-trigger{display:flex}.conv-menu-trigger:hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6);color:#4f46e5;color:var(--primary,#4f46e5)}@media (hover:none){.conv-menu-trigger{display:flex}}.conv-menu{animation:convMenuPop .12s ease;background:#fff;background:var(--surface,#fff);border:1px solid #e5e7eb;border:1px solid var(--border,#e5e7eb);border-radius:8px;box-shadow:0 8px 24px #0000002e;min-width:200px;overflow:hidden;position:fixed;z-index:9999}@keyframes convMenuPop{0%{opacity:0;transform:translateY(-4px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.conv-menu-header{border-bottom:1px solid #e5e7eb;border-bottom:1px solid var(--border,#e5e7eb);color:#94a3b8;color:var(--text-muted,#94a3b8);font-size:11.5px;font-weight:600;letter-spacing:.04em;overflow:hidden;padding:8px 12px;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap}.conv-menu-item{align-items:center;background:#0000;border:none;color:#0f172a;color:var(--text-primary,#0f172a);cursor:pointer;display:flex;font-size:13px;gap:8px;padding:10px 14px;text-align:left;width:100%}.conv-menu-item:hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.conv-menu-empty{color:var(--text-muted);font-size:12.5px;font-style:italic;padding:14px;text-align:center}.conversation-item.select-mode{padding-left:12px}.conversation-item.is-selected{background:#eef2ff}.conversation-item.is-selected .conv-name{color:#4338ca}.conv-checkbox{align-items:center;align-self:center;color:#94a3b8;color:var(--text-muted,#94a3b8);display:inline-flex;flex-shrink:0;justify-content:center;margin-right:4px}.conversation-item.is-selected .conv-checkbox{color:#4f46e5;color:var(--primary,#4f46e5)}.conversation-item.select-mode .conv-menu-trigger{display:none!important}.bulk-actions-bar{align-items:center;background:#fff;background:var(--surface,#fff);border-top:1px solid #e5e7eb;border-top:1px solid var(--border,#e5e7eb);bottom:0;box-shadow:0 -2px 8px #0000000f;display:flex;flex-wrap:wrap;gap:8px;padding:10px 14px;position:sticky;z-index:5}.bulk-count{color:#4f46e5;color:var(--primary,#4f46e5);font-size:12.5px;font-weight:700;margin-right:auto}.bulk-btn-resolve{align-items:center;background:#4f46e5;background:var(--primary,#4f46e5);border:none;border-radius:6px;color:#fff;cursor:pointer;display:inline-flex;font-size:12.5px;font-weight:600;gap:5px;padding:7px 14px}.bulk-btn-resolve:hover:not(:disabled){opacity:.92}.bulk-btn-resolve:disabled{cursor:not-allowed;opacity:.5}.bulk-btn-ghost{background:#0000;border:1px solid #d1d5db;border:1px solid var(--border,#d1d5db);border-radius:6px;color:var(--text-secondary);cursor:pointer;font-size:12px;padding:7px 12px}.bulk-btn-ghost:hover:not(:disabled){background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.bulk-btn-ghost:disabled{cursor:not-allowed;opacity:.4}.new-conv-overlay{align-items:center;animation:fadeIn .15s ease;background:#0f172a8c;display:flex;inset:0;justify-content:center;padding:16px;position:fixed;z-index:9998}.new-conv-modal{animation:popIn .15s ease;background:#fff;background:var(--surface,#fff);border-radius:12px;box-shadow:0 16px 40px #00000047;display:flex;flex-direction:column;max-height:92vh;max-width:460px;overflow:hidden;width:100%}@keyframes popIn{0%{opacity:0;transform:translateY(-8px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.new-conv-header{align-items:center;border-bottom:1px solid #e5e7eb;border-bottom:1px solid var(--border,#e5e7eb);display:flex;justify-content:space-between;padding:14px 18px}.new-conv-header h3{align-items:center;color:var(--text-primary);display:flex;font-size:15px;font-weight:700;gap:8px;margin:0}.new-conv-close{align-items:center;background:#0000;border:none;border-radius:50%;color:var(--text-muted);cursor:pointer;display:flex;justify-content:center;padding:4px}.new-conv-close:hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.new-conv-search{align-items:center;border-bottom:1px solid #e5e7eb;border-bottom:1px solid var(--border,#e5e7eb);display:flex;gap:8px;padding:10px 14px}.new-conv-search svg{color:var(--text-muted);flex-shrink:0}.new-conv-search input{background:#0000;border:none;flex:1 1;font-size:13.5px;outline:none}.new-conv-list{max-height:280px;overflow-y:auto;padding:4px 0}.new-conv-empty{color:var(--text-muted);font-size:13px;font-style:italic;padding:20px;text-align:center}.new-conv-contact{align-items:center;background:#0000;border:none;border-bottom:1px solid #f3f4f6;border-bottom:1px solid var(--border,#f3f4f6);cursor:pointer;display:flex;gap:10px;padding:10px 14px;text-align:left;width:100%}.new-conv-contact:hover:not(:disabled){background:#f9fafb;background:var(--surface-2,#f9fafb)}.new-conv-contact:disabled{cursor:not-allowed;opacity:.5}.new-conv-avatar{align-items:center;border-radius:50%;color:#fff;display:flex;flex-shrink:0;font-size:12px;font-weight:700;height:36px;justify-content:center;overflow:hidden;width:36px}.new-conv-avatar img{height:100%;object-fit:cover;width:100%}.new-conv-info{display:flex;flex:1 1;flex-direction:column;min-width:0}.new-conv-name{color:var(--text-primary);font-size:13.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.new-conv-phone{color:var(--text-muted);font-size:12px}.new-conv-divider{align-items:center;color:var(--text-muted);display:flex;font-size:11.5px;gap:10px;letter-spacing:.06em;padding:12px 18px 8px;text-transform:uppercase}.new-conv-divider:after,.new-conv-divider:before{background:#e5e7eb;background:var(--border,#e5e7eb);content:"";flex:1 1;height:1px}.new-conv-form{display:flex;flex-direction:column;gap:6px;padding:4px 18px 16px}.new-conv-form label{color:var(--text-secondary);font-size:11.5px;font-weight:600;margin-top:8px}.new-conv-form input{border:1px solid #d1d5db;border:1px solid var(--border,#d1d5db);border-radius:6px;font-size:13px;outline:none;padding:8px 10px}.new-conv-form input:focus{border-color:var(--primary)}.new-conv-submit{align-items:center;background:#4f46e5;background:var(--primary,#4f46e5);border:none;border-radius:6px;color:#fff;cursor:pointer;display:inline-flex;font-size:13px;font-weight:600;gap:6px;justify-content:center;margin-top:12px;padding:9px 14px}.new-conv-submit:disabled{cursor:not-allowed;opacity:.55}.new-conv-submit:hover:not(:disabled){opacity:.92}.conversation-detail{background:var(--bg);display:flex;flex:1 1;flex-direction:column;min-width:0;overflow:hidden;position:relative}.detail-header{background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0;flex-wrap:wrap;gap:16px;justify-content:space-between;padding:14px 20px}.contact-info,.detail-header{align-items:center;display:flex}.contact-info{gap:12px}.contact-avatar{align-items:center;border-radius:var(--radius-full);color:#fff;display:flex;flex-shrink:0;font-size:14px;font-weight:700;height:40px;justify-content:center;width:40px}.contact-avatar-photo{object-fit:cover}.contact-text h2{color:var(--text-primary);font-size:15px;font-weight:700;line-height:1.2}.contact-number{color:var(--text-muted);font-size:12px;margin-top:2px}.conv-tags-row{display:flex;flex-wrap:wrap;gap:4px;margin-top:5px}.tag-chip{font-size:10.5px;font-weight:600;gap:4px;padding:2px 8px}.tag-chip button{align-items:center;color:#ffffffbf;font-size:13px}.tag-chip button:hover{color:#fff}.assignment-controls{align-items:center;display:flex;flex-wrap:wrap;gap:8px}.select-control{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-primary);cursor:pointer;font-size:13px;outline:none;padding:7px 10px;transition:var(--transition-fast)}.select-control:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-ring)}.assign-btn{align-items:center;background:var(--primary);border:none;border-radius:var(--radius-sm);color:#fff;cursor:pointer;display:inline-flex;font-size:13px;font-weight:600;gap:6px;padding:7px 14px;transition:var(--transition-fast)}.assign-btn:hover{background:var(--primary-hover)}.action-bar{align-items:center;background:var(--surface);border-bottom:1px solid var(--border);display:flex;flex-shrink:0;flex-wrap:wrap;gap:6px;padding:8px 16px}.action-spacer{flex:1 1}.action-btn{align-items:center;background:var(--surface);border:1px solid 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#fcd34d;border-radius:8px;color:#92400e;font-size:12.5px;font-style:italic}.message-bubble p{font-size:13.5px;margin:0;white-space:pre-wrap;word-break:break-word}.message-text-body a{color:#2563eb;text-decoration:underline;word-break:break-all}.message-text-body a:hover{color:#1d4ed8}.message.agent .message-text-body a{color:#fff;text-decoration:underline;text-decoration-color:#ffffffb3}.message.agent .message-text-body a:hover{text-decoration-color:#fff}.doc-link{align-items:center;display:inline-flex;font-weight:500;gap:4px;text-decoration:underline;word-break:break-all}.doc-mime{font-size:11px;font-weight:400;opacity:.7}.message-time{color:var(--text-muted);display:block;font-size:10.5px;margin-top:4px;padding:0 2px}.message.agent .message-time{color:#4b7a4b;text-align:right}.media-preview{margin-bottom:6px}.media-preview img{border-radius:var(--radius-md);display:block;max-width:240px}.video-player-wrap{box-shadow:0 2px 12px #00000040;max-width:100%;overflow:hidden;position:relative;width:320px}.video-player,.video-player-wrap{background:#000;border-radius:10px;display:block}.video-player{max-height:360px;width:100%}.video-download-btn{align-items:center;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#000000a6;border-radius:8px;color:#fff;display:flex;height:36px;justify-content:center;opacity:1;position:absolute;right:8px;text-decoration:none;top:8px;transition:background .15s;width:36px;z-index:2}.video-download-btn:active,.video-download-btn:hover{background:#000000d9}.image-wrap{display:inline-block;max-width:100%;position:relative}.image-wrap img{border-radius:var(--radius-md);display:block}@media (max-width:1024px){.video-player-wrap{max-width:100%;width:260px}.video-player{max-height:320px}.image-wrap img,.media-preview img{max-height:320px;max-width:260px;object-fit:cover}.video-download-btn{height:38px;right:8px;top:8px;width:38px}}@media (max-width:600px){.video-player-wrap{width:220px}.video-player{max-height:280px}.image-wrap img,.media-preview img{max-height:280px;max-width:220px}.media-preview audio{max-width:100%;min-width:240px;width:100%}}.media-preview audio{height:42px;max-width:100%;width:320px}.media-preview a{align-items:center;background:var(--primary-light);border-radius:var(--radius-sm);color:var(--primary);display:inline-flex;font-size:13px;gap:6px;padding:6px 10px;text-decoration:none}.quick-reply-dropdown{animation:slideDown .15s ease;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);bottom:76px;box-shadow:var(--shadow-lg);left:16px;max-height:220px;overflow-y:auto;position:absolute;right:16px;z-index:20}.quick-reply-item{border-bottom:1px solid var(--border);cursor:pointer;display:flex;flex-direction:column;gap:2px;padding:10px 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var(--border);border-radius:var(--radius-full);color:var(--text-muted);cursor:pointer;height:38px;justify-content:center;transition:var(--transition-fast);width:38px}.attach-btn:hover{background:var(--primary-light);border-color:var(--primary);color:var(--primary)}.recording-btn{animation:pulse-record 1s ease-in-out infinite;background:#fee2e2;border-color:#dc2626;color:#dc2626}@keyframes pulse-record{0%,to{box-shadow:0 0 0 0 #dc262666}50%{box-shadow:0 0 0 6px #dc262600}}.message-form input[type=text],.message-form textarea{background:var(--surface-2);border:1px solid var(--border);border-radius:22px;color:var(--text-primary);flex:1 1;font-size:14px;min-height:42px;min-width:0;outline:none;padding:10px 16px;transition:var(--transition-fast)}.message-form textarea{font-family:inherit;line-height:1.4;max-height:140px;overflow-y:auto;resize:none}.message-form input[type=text]:focus,.message-form textarea:focus{background:var(--surface);border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-ring)}.message-form input[type=text]::placeholder,.message-form textarea::placeholder{color:var(--text-muted)}.message-form input[type=text]:disabled,.message-form textarea:disabled{cursor:not-allowed;opacity:.6}.send-btn{align-items:center;background:var(--primary);border:none;border-radius:var(--radius-full);box-shadow:0 2px 8px #4f46e566;color:#fff;cursor:pointer;display:flex;flex-shrink:0;height:42px;justify-content:center;transition:var(--transition-fast);width:42px}.send-btn:hover:not(:disabled){background:var(--primary-hover);transform:scale(1.05)}.send-btn:disabled{background:var(--border-hover);box-shadow:none;cursor:not-allowed}.msg-edited{font-size:10.5px;font-style:italic;opacity:.7}.reply-bar{align-items:center;background:var(--surface);border-left:3px solid var(--primary);border-top:1px solid var(--border);display:flex;gap:10px;padding:8px 14px}.reply-bar-content{display:flex;flex:1 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msg-flash{0%{background-color:#4f46e540}to{background-color:initial}}.msg-tick{font-size:11px;margin-left:3px}.msg-tick-sent{color:#00000059}.msg-tick-delivered{color:#0000008c}.msg-tick-read{color:#1e8bc3}@keyframes skelPulse{0%,to{opacity:.4}50%{opacity:.8}}.msg-skeleton{display:flex;padding:6px 20px}.msg-skeleton-client{justify-content:flex-start}.msg-skeleton-agent{justify-content:flex-end}.skel-bubble{animation:skelPulse 1.4s ease-in-out infinite;background:var(--border);border-radius:12px;height:44px;width:200px}.skel-bubble-agent{background:#4f46e533}.skel-bubble-short{width:120px}.quick-panel{background:var(--surface);border-top:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;max-height:220px}.quick-panel-header{align-items:center;border-bottom:1px solid var(--border);color:var(--text-secondary);display:flex;flex-shrink:0;font-size:12px;font-weight:600;justify-content:space-between;padding:8px 16px}.quick-panel-close{background:none;border:none;color:var(--text-muted);cursor:pointer;font-size:18px;line-height:1;padding:0 4px}.quick-panel-list{flex:1 1;overflow-y:auto}.quick-panel-item{align-items:baseline;border-bottom:1px solid var(--border);cursor:pointer;display:flex;gap:10px;padding:9px 16px;transition:background .12s}.quick-panel-item:hover{background:var(--surface-2)}.quick-panel-shortcut{color:var(--primary);flex-shrink:0;font-size:12px;font-weight:700;min-width:60px}.quick-panel-msg{color:var(--text-secondary);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.quick-panel-empty{color:var(--text-muted);font-size:13px;padding:20px;text-align:center}.back-btn{align-items:center;background:none;border:none;color:var(--primary);cursor:pointer;display:none;font-size:13.5px;font-weight:600;gap:6px;padding:0}@media (max-width:768px){.back-btn{display:flex}.detail-header{gap:10px;padding:10px 12px}.contact-info{flex:1 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textarea{font-size:15px;max-height:120px;min-height:40px;padding:9px 14px}.message-form{align-items:flex-end}.send-btn{height:40px;width:40px}.side-panel{max-height:50vh;overflow-y:auto}.select-bar{flex-wrap:wrap;gap:6px;padding:8px 10px}.select-bar-count{font-size:13px}.select-bar-btn{font-size:12px;padding:6px 10px}}@media (max-width:420px){.contact-number{display:none}.message{max-width:92%}.detail-header{padding:8px 10px}.action-btn{font-size:11.5px;padding:5px 9px}}.lightbox-overlay{align-items:center;background:#000000d9;display:flex;inset:0;justify-content:center;padding:16px;position:fixed;z-index:9999}.lightbox-box{align-items:center;display:flex;flex-direction:column;gap:12px;max-height:90vh;max-width:90vw}.lightbox-img{border-radius:8px;box-shadow:0 8px 32px #00000080;max-height:78vh;max-width:90vw;object-fit:contain}.lightbox-actions{display:flex;gap:10px}.lightbox-btn{background:#fff;border:none;border-radius:6px;color:#1e293b;cursor:pointer;font-size:14px;font-weight:500;padding:8px 20px;text-decoration:none;transition:opacity .15s}.lightbox-btn:hover{opacity:.85}.lightbox-btn-close{background:#334155;color:#fff}.conversation-detail.select-mode .doc-link,.conversation-detail.select-mode .image-wrap,.conversation-detail.select-mode .media-preview,.conversation-detail.select-mode .media-preview audio,.conversation-detail.select-mode .message-bubble a,.conversation-detail.select-mode .video-download-btn,.conversation-detail.select-mode .video-player-wrap{pointer-events:none}.message.msg-selected .message-bubble{position:relative}.message.msg-selected .message-bubble:after{align-items:center;background:var(--primary);border-radius:50%;box-shadow:0 2px 4px #0003;color:#fff;content:"✓";display:flex;font-size:13px;font-weight:700;height:22px;justify-content:center;pointer-events:none;position:absolute;right:-6px;top:-6px;width:22px}.message.msg-selected .message-bubble{box-shadow:0 0 0 6px #4f46e52e;outline:2px solid var(--primary)}.select-bar{align-items:center;background:#1e293b;border-top:2px solid var(--primary);bottom:0;color:#fff;display:flex;gap:10px;padding:10px 16px;position:sticky;z-index:100}.select-bar-count{flex:1 1;font-size:14px;font-weight:500}.select-bar-btn{align-items:center;background:var(--primary);border:none;border-radius:6px;color:#fff;cursor:pointer;display:flex;font-size:13px;font-weight:500;gap:6px;padding:7px 16px}.select-bar-btn:disabled{cursor:default;opacity:.4}.select-bar-btn-danger{background:#dc2626}.select-bar-btn-danger:hover{background:#b91c1c}.delete-modal{background:var(--surface);border-radius:12px;box-shadow:0 8px 32px #00000059;max-width:95vw;padding:18px 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#00000059;display:flex;flex-direction:column;max-height:70vh;max-width:95vw;overflow:hidden;width:380px}.forward-modal-header{align-items:center;border-bottom:1px solid var(--border);display:flex;font-size:15px;font-weight:600;justify-content:space-between;padding:14px 16px}.forward-modal-header button{align-items:center;background:none;border:none;color:var(--text-muted);cursor:pointer;display:flex}.forward-search{background:var(--surface-2);border:1px solid var(--border);border-radius:8px;color:var(--text);font-size:14px;margin:10px 12px;outline:none;padding:8px 12px}.forward-list{flex:1 1;overflow-y:auto}.forward-item{border-bottom:1px solid var(--border);cursor:pointer;display:flex;flex-direction:column;gap:2px;padding:10px 16px;transition:background .12s}.forward-item:hover{background:var(--primary-light)}.forward-item strong{color:var(--text);font-size:14px}.forward-item span{color:var(--text-muted);font-size:12px}.forward-empty{color:var(--text-muted);font-size:13px;padding:20px;text-align:center}.message-system{align-items:center;display:flex;flex-direction:column;gap:4px;margin:6px 0}.message-system-bubble{background:#94a3b824;border-radius:14px;color:var(--text-secondary);font-size:12.5px;font-style:italic;line-height:1.4;max-width:80%;padding:6px 12px;text-align:center}.message-system-time{color:var(--text-muted);font-size:10.5px}.group-panel h4{align-items:center;display:flex;gap:6px}.group-panel-note{background:#fef3c7;border:1px solid #fde68a;border-radius:6px;color:#92400e;font-size:12.5px;margin:6px 0 12px;padding:8px 10px}.group-panel-section{border-bottom:1px solid #e5e7eb;border-bottom:1px solid var(--border,#e5e7eb);margin-bottom:16px;padding-bottom:14px}.group-panel-section:last-child{border-bottom:none}.group-panel-section.danger{background:#fef2f2;border:1px solid #fecaca;border-radius:6px;padding:12px}.group-panel-section label{color:#475569;color:var(--text-secondary,#475569);display:block;font-size:12.5px;font-weight:600;margin-bottom:6px}.group-panel-row{align-items:center;display:flex;gap:6px}.group-panel-row input,.group-panel-row select{border:1px solid #d1d5db;border:1px solid var(--border,#d1d5db);border-radius:5px;flex:1 1;font-size:13px;min-width:0;padding:6px 8px}.group-panel-btn{background:#4f46e5;background:var(--primary,#4f46e5);border:none;border-radius:5px;color:#fff;cursor:pointer;flex-shrink:0;font-size:12px;font-weight:600;padding:6px 12px}.group-panel-btn:hover{opacity:.9}.group-panel-btn-ghost{background:#0000;border:1px solid #d1d5db;border:1px solid var(--border,#d1d5db);border-radius:5px;font-size:11.5px;gap:4px;padding:4px 8px}.group-panel-btn-danger,.group-panel-btn-ghost{align-items:center;cursor:pointer;display:inline-flex}.group-panel-btn-danger{background:#dc2626;border:none;border-radius:5px;color:#fff;font-size:13px;font-weight:600;gap:6px;padding:8px 14px}.group-panel-btn-danger:hover{background:#b91c1c}.group-panel-help{color:#94a3b8;color:var(--text-muted,#94a3b8);display:block;font-size:11.5px;font-style:italic;margin-top:6px}.group-panel-empty{color:var(--text-muted);font-size:12.5px;font-style:italic;padding:8px 0}.group-participants{margin-top:10px;max-height:280px;overflow-y:auto}.group-participant{align-items:center;border-radius:5px;display:flex;font-size:12.5px;justify-content:space-between;padding:6px 8px}.group-participant:hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.group-participant-name{flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.group-participant-badge{border-radius:3px;font-size:10px;font-weight:700;margin-left:6px;padding:2px 6px}.group-participant-badge.admin{background:#dbeafe;color:#1e40af}.group-participant-badge.super{background:#fef3c7;color:#92400e}.sticker-panel{max-height:420px;width:320px}.sticker-upload-btn{background:#4f46e5;background:var(--primary,#4f46e5);border:none;border-radius:5px;color:#fff;cursor:pointer;font-size:11.5px;font-weight:600;padding:4px 10px}.sticker-upload-btn:hover{opacity:.9}.sticker-grid{grid-gap:8px;display:grid;gap:8px;grid-template-columns:repeat(auto-fill,minmax(80px,1fr));max-height:360px;overflow-y:auto;padding:12px}.sticker-item{aspect-ratio:1/1;background:#f3f4f6;background:var(--surface-2,#f3f4f6);border-radius:8px;cursor:pointer;overflow:hidden;position:relative;transition:transform .12s ease}.sticker-item:hover{transform:scale(1.05)}.sticker-item img{height:100%;object-fit:contain;padding:4px;width:100%}.sticker-delete{align-items:center;background:#0000008c;border:none;border-radius:50%;color:#fff;cursor:pointer;display:none;height:18px;justify-content:center;position:absolute;right:2px;top:2px;width:18px}.sticker-item:hover .sticker-delete{display:flex}.message.is-sticker .message-bubble{background:#0000!important;border:none!important;box-shadow:none!important;padding:0!important;position:relative}.message.is-sticker .media-preview img{background:#0000;border-radius:6px;max-height:140px;max-width:140px}.message.is-sticker .image-wrap .video-download-btn{display:none}.message.is-sticker .message-time{background:#00000073;border-radius:8px;color:#fff;display:inline-block;font-size:10.5px;margin-top:4px;padding:1px 6px}.sticker-save-btn{align-items:center;background:#4f46e5;background:var(--primary,#4f46e5);border:2px solid #fff;border:2px solid var(--surface,#fff);border-radius:50%;color:#fff;cursor:pointer;display:none;height:24px;justify-content:center;position:absolute;right:-6px;top:-6px;width:24px;z-index:2}.message.is-sticker:hover .sticker-save-btn{display:flex}.sticker-panel{display:flex;flex-direction:column;max-height:460px;width:360px}.picker-tabs{display:flex;gap:4px}.picker-tab{background:#0000;border:1px solid #e5e7eb;border:1px solid var(--border,#e5e7eb);border-radius:6px;color:var(--text-secondary);cursor:pointer;font-size:12.5px;font-weight:600;padding:6px 14px;transition:all .15s}.picker-tab.active{background:#4f46e5;background:var(--primary,#4f46e5);border-color:#4f46e5;border-color:var(--primary,#4f46e5);color:#fff}.picker-tab:not(.active):hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.emoji-categories{border-bottom:1px solid #e5e7eb;border-bottom:1px solid var(--border,#e5e7eb);display:flex;flex-shrink:0;gap:2px;overflow-x:auto;padding:6px 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span{background:#0f172ac7;border-radius:14px;box-shadow:0 1px 2px #00000026;color:#fff;font-size:11.5px;font-weight:600;letter-spacing:.02em;padding:4px 14px;text-transform:capitalize}.audio-preview-bar{align-items:center;background:#fff;background:var(--surface,#fff);border-top:1px solid #e5e7eb;border-top:1px solid var(--border,#e5e7eb);display:flex;flex-wrap:wrap;gap:10px;padding:10px 14px}.audio-preview-player{flex:1 1 220px;height:36px;max-width:100%;min-width:200px}.audio-preview-size{color:#94a3b8;color:var(--text-muted,#94a3b8);font-size:11.5px;white-space:nowrap}.audio-preview-discard,.audio-preview-send{align-items:center;border:none;border-radius:6px;cursor:pointer;display:inline-flex;font-size:12.5px;font-weight:600;gap:5px;padding:7px 12px;transition:opacity .15s}.audio-preview-discard{background:#f3f4f6;background:var(--surface-2,#f3f4f6);color:#dc2626}.audio-preview-discard:hover:not(:disabled){background:#fee2e2}.audio-preview-send{background:#4f46e5;background:var(--primary,#4f46e5);color:#fff}.audio-preview-send:hover:not(:disabled){opacity:.92}.audio-preview-discard:disabled,.audio-preview-send:disabled{cursor:not-allowed;opacity:.5}.sticker-upload-progress{background:#eef2ff;background:var(--primary-light,#eef2ff);border:1px solid #c7d2fe;border:1px solid var(--border,#c7d2fe);border-radius:6px;margin:6px 12px 4px;padding:8px 10px}.sticker-upload-info{align-items:center;display:flex;font-size:11.5px;gap:8px;justify-content:space-between;margin-bottom:5px}.sticker-upload-name{color:#4f46e5;color:var(--primary,#4f46e5);flex:1 1;font-weight:600;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sticker-upload-percent{color:#4f46e5;color:var(--primary,#4f46e5);flex-shrink:0;font-weight:700}.sticker-upload-bar{background:#4f46e52e;border-radius:3px;height:5px;overflow:hidden}.sticker-upload-fill{background:#4f46e5;background:var(--primary,#4f46e5);border-radius:3px;height:100%;transition:width .2s ease}.spellcheck-overlay{align-items:center;background:#0f172a8c;display:flex;inset:0;justify-content:center;padding:16px;position:fixed;z-index:9999}.spellcheck-modal{background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:0 16px 40px #00000047;display:flex;flex-direction:column;max-height:86vh;max-width:560px;width:100%}.spellcheck-header{align-items:center;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;padding:12px 16px}.spellcheck-header h3{align-items:center;color:var(--text-primary);display:flex;font-size:14px;font-weight:700;gap:6px;margin:0}.spellcheck-header button{background:#0000;border:none;border-radius:6px;color:var(--text-muted);cursor:pointer;padding:4px}.spellcheck-header button:hover{background:var(--surface-2)}.spellcheck-body{overflow-y:auto;padding:8px 0}.spellcheck-item{border-bottom:1px solid var(--border);padding:10px 16px}.spellcheck-item:last-child{border-bottom:none}.spellcheck-context{color:var(--text-secondary);font-size:13px;line-height:1.45;margin-bottom:4px}.spellcheck-context mark{background:#fee2e2;border-radius:3px;color:#991b1b;font-weight:600;padding:1px 3px}[data-theme=dark] .spellcheck-context mark{background:#ef444440;color:#fca5a5}.spellcheck-msg{color:var(--text-muted);font-size:12px;font-style:italic;margin-bottom:8px}.spellcheck-suggestions{display:flex;flex-wrap:wrap;gap:6px}.spellcheck-sug{background:var(--primary-light);border:1px solid #c7d2fe;border-radius:5px;color:var(--primary);cursor:pointer;font-size:13px;font-weight:600;padding:5px 10px}.spellcheck-sug:hover{background:var(--primary);color:#fff}.spellcheck-ignore{background:#0000;border:1px solid var(--border);border-radius:5px;color:var(--text-muted);cursor:pointer;font-size:12px;padding:5px 10px}.spellcheck-ignore:hover{background:var(--surface-2)}.spellcheck-no-sug{color:var(--text-muted);font-size:12px;font-style:italic}.attach-btn.autocorrect-on{color:var(--primary);position:relative}.attach-btn.autocorrect-on:after{background:#10b981;background:var(--success,#10b981);border:1px solid #fff;border:1px solid var(--surface,#fff);border-radius:50%;bottom:6px;content:"";height:6px;position:absolute;right:6px;width:6px}.quick-panel-item.is-highlighted,.quick-reply-item.is-highlighted{background:var(--primary-light)!important;outline:2px solid var(--primary);outline-offset:-2px}.quick-reply-hint{border-top:1px solid var(--border);color:var(--text-muted);font-size:10.5px;letter-spacing:.02em;padding:6px 12px;text-align:center}.message-bubble{position:relative}.msg-menu-trigger{align-items:center;background:#00000059;border:none;border-radius:50%;color:#fff;cursor:pointer;display:none;height:22px;justify-content:center;position:absolute;right:4px;top:4px;transition:background .12s;width:22px;z-index:3}.message:hover .msg-menu-trigger{display:flex}.msg-menu-trigger:hover{background:#0000008c}@media (hover:none){.msg-menu-trigger{display:flex}}[data-theme=dark] .msg-menu-trigger{background:#ffffff2e}[data-theme=dark] .msg-menu-trigger:hover{background:#ffffff52}.message.is-sticker .msg-menu-trigger{background:var(--primary);right:-2px;top:-2px}.msg-menu{animation:msgMenuPop .12s ease;background:#fff;background:var(--surface,#fff);border:1px solid #e5e7eb;border:1px solid var(--border,#e5e7eb);border-radius:8px;box-shadow:0 8px 24px #0000002e;min-width:200px;overflow:hidden;padding:4px 0;position:fixed;z-index:9999}@keyframes msgMenuPop{0%{opacity:0;transform:translateY(-4px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.msg-menu-item{align-items:center;background:#0000;border:none;color:var(--text-primary);cursor:pointer;display:flex;font-size:13px;gap:9px;padding:9px 14px;text-align:left;width:100%}.msg-menu-item:hover{background:#f3f4f6;background:var(--surface-2,#f3f4f6)}.msg-menu-item.danger{color:#dc2626}.msg-menu-item.danger:hover{background:#dc26261a}.admin-component,.admin-page{background:var(--bg);box-sizing:border-box;flex:1 1;max-width:100%;min-height:100%;overflow-x:hidden;overflow-y:auto;padding:28px 32px}.admin-component::-webkit-scrollbar,.admin-page::-webkit-scrollbar{width:5px}.admin-component::-webkit-scrollbar-thumb,.admin-page::-webkit-scrollbar-thumb{background:var(--border-hover);border-radius:var(--radius-full)}.admin-header{align-items:center;display:flex;flex-wrap:wrap;gap:16px;justify-content:space-between;margin-bottom:24px}.admin-header h2,.admin-page h2{align-items:center;color:var(--text-primary);display:flex;font-size:20px;font-weight:700;gap:10px;margin:0 0 4px}.admin-page .muted{color:var(--text-muted);font-size:13px;margin-bottom:24px}.admin-page h3{align-items:center;color:var(--text-primary);display:flex;font-size:15px;font-weight:600;gap:8px;margin:24px 0 12px}.admin-page .card,.qr-container,.status-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);margin-bottom:20px;padding:22px}.add-btn,.admin-page button.primary{align-items:center;background:var(--primary);border:none;border-radius:var(--radius-sm);box-shadow:0 2px 6px #4f46e54d;color:#fff;cursor:pointer;display:inline-flex;font-size:13.5px;font-weight:600;gap:7px;padding:9px 18px;transition:var(--transition-fast)}.add-btn:hover,.admin-page button.primary:hover{background:var(--primary-hover);box-shadow:0 4px 10px #4f46e559;transform:translateY(-1px)}.admin-page button{align-items:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-secondary);cursor:pointer;display:inline-flex;font-size:13.5px;gap:6px;padding:8px 14px;transition:var(--transition-fast)}.admin-page button:hover{background:var(--surface-2);border-color:var(--border-hover)}.admin-page button.btn-danger{background:var(--danger-light);border-color:#fecaca;color:var(--danger)}.admin-page button.btn-danger:hover{background:#fecaca}.admin-page button.btn-link{background:#0000;border:none;box-shadow:none;color:var(--primary);padding:4px 0}.admin-page button.btn-link:hover{background:#0000;text-decoration:underline}.logout-btn{align-items:center;background:var(--danger-light);border:1px solid #fecaca;border-radius:var(--radius-sm);color:var(--danger);cursor:pointer;display:inline-flex;font-size:13.5px;font-weight:600;gap:7px;margin-left:auto;padding:9px 18px;transition:var(--transition-fast)}.logout-btn:hover{background:#fecaca}.dept-color-picker{grid-column:1/-1}.dept-color-picker>label{color:var(--text-muted);display:block;font-size:12px;font-weight:600;letter-spacing:.4px;margin-bottom:6px;text-transform:uppercase}.dept-color-row{align-items:center;display:flex;flex-wrap:wrap;gap:8px}.dept-color-swatch{border:2px solid #0000;border-radius:50%;cursor:pointer;height:28px;padding:0;transition:transform .1s,border-color .1s;width:28px}.dept-color-swatch:hover{transform:scale(1.12)}.dept-color-swatch.selected{border-color:var(--text-primary);box-shadow:0 0 0 2px var(--surface),0 0 0 4px #00000026}.dept-color-input{background:#0000;border:1px solid var(--border);border-radius:4px;cursor:pointer;height:28px;padding:0;width:36px}.dept-color-preview{letter-spacing:.2px;margin-left:auto;padding:4px 14px}.dept-color-preview,.dept-name-badge{border-radius:999px;color:#fff;font-size:12.5px;font-weight:600}.dept-name-badge{display:inline-block;padding:3px 10px}.admin-form{grid-gap:14px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));margin-bottom:24px;padding:22px}.admin-form input,.admin-form select,.admin-form textarea,.admin-page input[type=color],.admin-page input[type=datetime-local],.admin-page input[type=email],.admin-page input[type=number],.admin-page input[type=text],.admin-page input[type=time],.admin-page select,.admin-page textarea{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);box-sizing:border-box;color:var(--text-primary);font-family:inherit;font-size:13.5px;outline:none;padding:9px 12px;transition:var(--transition-fast);width:100%}.admin-form input:focus,.admin-form select:focus,.admin-form textarea:focus,.admin-page input:focus,.admin-page select:focus,.admin-page textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-ring)}.admin-form textarea,.admin-page textarea{grid-column:1/-1;min-height:84px;resize:vertical}.admin-form button{align-items:center;background:var(--primary);border:none;border-radius:var(--radius-sm);color:#fff;cursor:pointer;display:inline-flex;font-size:13.5px;font-weight:600;gap:6px;padding:10px 18px;transition:var(--transition-fast)}.admin-form button:hover:not(:disabled){background:var(--primary-hover)}.admin-form button:disabled{cursor:not-allowed;opacity:.5}.admin-form button:last-child:not(:only-child){background:var(--surface);border:1px solid var(--border);color:var(--text-secondary)}.admin-form button:last-child:not(:only-child):hover{background:var(--surface-2)}.admin-page label{color:var(--text-secondary);display:block;font-size:12.5px;font-weight:600;letter-spacing:.01em;margin:10px 0 4px}.admin-table,.departments-table,.users-table{background:var(--surface);border:1px solid var(--border);border-collapse:collapse;border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);margin-top:12px;overflow:hidden;width:100%}table{border-collapse:collapse;width:100%}thead tr{background:var(--surface-2);border-bottom:2px solid var(--border)}.admin-table th,th{color:var(--text-muted);font-size:12px;font-weight:600;letter-spacing:.5px;padding:12px 16px;text-align:left;text-transform:uppercase}.admin-table td,td{border-bottom:1px solid var(--border);color:var(--text-secondary);font-size:13.5px;padding:13px 16px}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--surface-2)}.actions{display:flex;gap:8px}.edit-btn{align-items:center;background:var(--primary-light);border:none;border-radius:var(--radius-sm);color:var(--primary);cursor:pointer;display:inline-flex;font-size:12.5px;font-weight:500;gap:5px;justify-content:center;padding:6px 12px;transition:var(--transition-fast)}.edit-btn:hover{background:#ddd6fe}.delete-btn{align-items:center;background:var(--danger-light);border:none;border-radius:var(--radius-sm);color:var(--danger);cursor:pointer;display:inline-flex;font-size:12.5px;font-weight:500;gap:5px;justify-content:center;padding:6px 12px;transition:var(--transition-fast)}.delete-btn:hover{background:#fecaca}.admin-page .search-box{align-items:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);display:flex;gap:8px;margin-bottom:18px;padding:9px 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